Privacy Policy — JaldiDM

Welcome to JaldiDM. We are committed to protecting your privacy and ensuring transparency in how we handle your data. This policy applies to all users of our AI-powered Instagram automation platform.

Information We Collect

a) Personal Information

Name
Email address
Phone number
Business details

b) Usage Data

IP address
Browser type
Device information
Pages visited and activity logs

c) Messaging Data

Messages sent/received via automation tools
Metadata related to communication (timestamps, delivery status)

Note: We only access messaging data as required to provide automation services via official APIs (Instagram, Meta).

How We Use Your Information

We use collected data to:

Provide and improve our services
Automate messaging workflows
Offer customer support
Monitor performance and analytics
Ensure platform security and prevent misuse

Third-Party Services

We use official APIs and trusted third-party services, including:

Meta (Facebook, Instagram) — official messaging & login APIs
Razorpay — secure payment processing
Google Analytics — anonymous website usage analytics
Microsoft Clarity — aggregated heatmaps & session recordings
Meta Pixel — advertising & conversion measurement

Analytics & session recording: To understand how visitors use our website and to improve it, we use Google Analytics and Microsoft Clarity. Microsoft Clarity may record anonymized session replays and build heatmaps of page interactions; sensitive content such as passwords and form fields is automatically masked and is never recorded. This data is used only in aggregate for product improvement. You can opt out via your browser settings or Do-Not-Track / privacy features.

We do not sell or rent user data. Data sharing only happens to comply with legal obligations or to operate services via official integrations.

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and strict access control. Our infrastructure is hosted on enterprise-grade servers with continuous monitoring. However, no system is 100% secure and we encourage users to use strong passwords.

Data Retention

We retain data only as long as necessary to provide services and meet legal obligations. Once you delete your account, your data is permanently erased within 7–10 business days. Backup data may persist for up to 30 days before being fully overwritten.

Cookies

We may use cookies to improve user experience, remember preferences, and track analytics. You can disable cookies through your browser settings, though this may affect some features of our platform.

Changes to Privacy Policy

We may update this policy from time to time. Any significant changes will be communicated via email or a prominent notice on our platform. We encourage you to review this policy periodically. Continued use of the service after changes constitutes acceptance.

Your Rights

As a JaldiDM user, you have the following rights:

Access your personal data
Request correction of inaccurate data
Request permanent deletion of your data
Withdraw consent at any time
File a complaint with a data protection authority

To exercise any of these rights, contact us at: info@jaldidm.com

Contact Us

If you have any questions or concerns about this Privacy Policy, our team is here to help.

info@jaldidm.com